Aliore

General Terms and Conditions

Now that you have decided on a workshop, below you will find important information concerning your registration.

Registration and payment:
To reserve your participation in a workshop or programme, please fill out the registration form and send it back to us in order to receive your invoice. The invoice will show the deposit to be sent to the association so that we can make the booking (the deposit fluctuates between 10 and 20 % of the total price of the programme, depending on the programme chosen).
Payment can be made on-line through secured transaction PAYPAL or by check in Euros from a French Bank made out to ALIORE.
Checks should be sent to the following address:

ALIORE
Les Ateliers Autour du Monde - Worldwide Workshops
23 rue Jean Giono,
34080 Montpellier, France

Once we receive your deposit payment, we will send you a receipt with our partner's bank information so that you can send your balance direct to the service provider.
Our receipt confirms your registration. This confirmation also serves as a contractual document between the participant and the association ALIORE. It contains all necessary and useful information concerning the programme.

Travel Information
IMPORTANT: you should not purchase your tickets for travel before receiving our confirmation of registration. ALIORE is not a certified travel agency, thus participants are responsible for the organisation of their trip.

Cancellation
Cancellations must be notified in writing (either by email or by letter) as soon as possible. The date the notification is received will determine the refund according to our scale for refunds due to cancellation.

Refunds
If ALIORE must cancel your registration, you will receive a full refund.
If you decide to cancel your registration:
If we have not yet sent the registration confirmation, you will receive a complete refund.
If the confirmation has been sent, the refund will be complete on condition that it is within 4 weeks before the start date of the workshop.
With a limit of 2 weeks prior to the programme's start date, 50% of the deposit will be refunded.
Less than 2 weeks before the programme's start date, no refunds will be made.
If for any reason you do not complete the totality of a workshop or program, ALIORE will not refund your payment.
Your membership with the assocation will, however, remain valid.

Modification to programmes
Rather than cancelling a participant's registration in a programme, ALIORE will offer an alternative date or program. Depending on the modifications requested, we will make a concerted effort to meet the participant's needs. However, ALIORE reserves the right to retain payment to cover costs the modification has incurred.

Insurance
In France, the associaton ALIORE is insured according to « Public liability » or third party insurance with the MAIF.
However, ALIORE, its national and international partners, and the families lodging participants cannot be held responsible for loss or damages affecting the participant throughout the duration of the programme. The participant assumes complete responsibility for travel to the workshop as well as health concerns, accidents or need for cancellation.
For participants of French nationality who are staying in France, public liability insurance (« responsabilité civile ») is obligatory.
For all other participants (French citizens in foreign countries and all other nationalities), travel insurance (public liability, medical coverage, repatriation, cancellation) is obligatory. Confirmation of this insurance must be submitted to ALIORE before the programme begins.

Force majeure
Force majeure refers to any outside event beyond ALIORE's control for which ALIORE cannot be held responsible and which may hinder the participant, the association or the service provider (partner) from carrying out all or part of the obligations mentioned in the contract. This can include strikes in transportation systems, hotel personnel, airtraffic controllers, political instability and civil uprising, any governmental public prohibitions, weather, geographical, or sanitary conditions affecting the country where the programme or workshop is taking place. In the case of force majeure, the parties so affected shall be relieved of their reciprocal obligations during the period that such event and its consequences continue, but only to the extent so prevented. In addition both parties are responsible for costs incurred due to force majeure conditions. Consequently in the case of force majeure, travellers are solely responsible for costs necessary for the continuation of their voyage.

Participant's Obligations
Participants must have within their possession all necessary legal documents (passports, visas) for entering and staying in the country where the programme or workshop will be taking place, and that will permit them to carry out the programme in its full duration.
Participants must commit to following programme rules and regulations as well as to respecting the customs and way of life of the local population, the families with whom the participant will be staying.

Legal Regulations
All contracts concluded between the participant and the association ALIORE fall under French law.